The Do’s & Don’ts

By Brad Hubbard | @bradhubbard Over the last few months I have become a connoisseur of sorts of customer service. For a while I was on the receiving end which I admit is not all that fun (mainly because it was about not failing as opposed to being proactive) and more recently I have been on…

Paging Isaac Asimov

The 3 laws of robotics are: A robot may not injure a human being or, through inaction, allow a human being to come to harm. A robot must obey orders given it by human beings except where such orders would conflict with the First Law. A robot must protect its own existence as long as…

Cyberwarfare

Since the attack on Sony, cyber attacks have gotten a lot more attention. Wealthy, powerful people do not like it when their emails and other information make it out onto the web without their permission and therefore there is more coverage on the subject. The Pacific Standard did a great article earlier this year about…